SLA/KPI (Service Level Agreement/Key Performance Indicator) life cycle project
Use KPIs to track your performance throughout your project lifecycle.
Customer issues
1.Guaranteed
availability of your critical asset
2.Optimise
total cost of ownership (the best compromise between preventive, corrective, energy, lifecycle costs
3.Monitor
your maintenance contracts and benchmark your sites efficiency
4.Monitor
all your sites and services from a single pane of glass
5.Monitor and guarantee
100% compliance with local regulation
6.100% compliance
with your certifications
Holistic approach in tools and maintenance services
Needs and Expectations Analysis
Definition of SLA and KPI
Design of the Monitoring Model
Implementation and Deployment
Operational Monitoring and Management
Continuous Improvement
Audit and Compliance
Smart and holistic reporting
- Equans teams can operate in any CMMS/ticketing system : Planon, Maximo, Service Now, SAP, Salesforce, CarlSource, etc.
- All information's available through a single pane of glass : Finance, operative maintenance, projects delivery, safety, energy & carbon, etc.
- Proven efficient SLA/KPI based on Equans experience and adapted to your context and criticality
- Connect and compare all sites/countries in a single reporting
